Front of House Roles
1 - Activities Assistants: Working with Public Programs staff to enhance the experience of visitors on weekends and during school holidays with specially designed activities for families with children under 12 years of age. Staff and Volunteers engage with these visitors, deepening their understanding of our galleries and exhibitions. These hands on, often craft based activities, allow children to make and keep unique creations as a memory of an immersive learning experience. Special events cater for visitors and stakeholders of all ages.
Rostered on weekends, school holidays; some special events on weekends, and/or evenings.
2 - Tour Guides: Presenting tours, enabling visitors to make the most of their time at the Museums. At Melbourne Museum, tours provide highlights of the building and galleries; at Scienceworks there are separate tours for the Pumping Station and Collection Store. After at least six months in an ongoing role, tour guide training may be undertaken subject to the training calendar.
Rostered 7 days.
3 - Discovery Centre Assistants: Supporting the public and Museum staff who work in Museum Victoria's free public research facilities at Melbourne Museum and the Immigration Museum. The Discovery Centre at Melbourne Museum administers all public enquiries that relate to the museum’s research and collection activities. Volunteers assist with researching answers to enquires that do not need referring to museum experts. The Immigration Discovery Centre enables member of the public to access information on general immigration history and well as provide assistance and community information.
Rostered 7 days.
4 - Gallery Explainers: Helping visitors further understand, interpret and enjoy our galleries and touring exhibitions, includes: The Melbourne Gallery the Science and Life and as well as some temporary exhibitions in the Touring Hall such as The Great Wall of China and Mummies, Ancient Egypt and the Afterlife. At Scienceworks the role enhances the visitor experience through face to face exhibit interpretation and program assistance while ensuring an enjoyable environment. Gallery Explainers at Scienceworks assist visitors achieve a full understanding of many changing exhibitions throughout the year.
Rostered 7 days.
5 - Schools Entrance/School Hosting: Working alongside Customer Service Officers to assist school groups as they arrive and get started on their visit to the museum. Shifts are on Monday - Friday, term time only. One of the busiest of volunteering roles, school hosts work closely with Customer Service Officers to welcome students into the Museum so that teachers and students can confidently move around the Museum equipped with information to make their experience an enjoyable and smooth one.
Back of House Roles
1 – Administration: Assist with administration tasks in museum departments such as Market Research, Public Relations, Marketing, Membership and Education. Administrative tasks for Volunteers include word processing, data entry, cataloguing, photocopying, filing, helping with mail-outs, or helping collate kit material.
2 - Collection and Curatorial: Some research assistance and basic collection management for staff, including curators and collection managers and some administration, data entry, filing and sorting. At Melbourne Museum there are a number of natural science and social history collection and curatorial areas; Volunteer tasks include research, cataloguing collection objects, or administration. The nature of volunteer work in these areas largely depends on the needs of the particular work area and the interests and skills of Volunteers. Positions are limited in these areas and many Volunteers commence working in Public Programs first.
Rostered only Monday - Friday.
Please note: Positions in Behind the Scenes areas are first made available to active front of house volunteers.