Accessibility

Visitors with a companion card are entitled to free entry when accompanying their caree, on presentation of the card at the ticket desk.

Physical Access
Physical Access

The Melbourne City Tourist Shuttle is wheelchair accessible and stops on William Street (Stop 11), two blocks from the Immigration Museum.

Accessible entry to the Immigration Museum is via the gate on Market Street (near the corner of Flinders Street) and along the ramp to the main Flinders Street entrance, which has automatic doors.

The courtyard at the rear of the museum can be accessed via a ramp further up on Market Street. There is currently no independent wheelchair access to the museum building from the courtyard.

A limited number of wheelchairs are available from the ticket desk on a first-come basis.

Accessible toilets are available on the ground and first levels of the museum.

All exhibition galleries have lift access.

Access for People Who are Blind/Low Vision
Access for People Who are Blind/Low Vision

Service animals are welcome in the museum.

Tactile objects are available in the ship exhibit in the Journeys of a Lifetime exhibition.

Information
Information

If you are planning to bring in a group that has particular access requirements, or if you would like further information about accessibility at the Immigration Museum, please contact our bookings office on
13 11 02.