How to renew or join Museum Members


Visit Museum Members online to join now.

If you have visited one of our museums in the past 7 days and would like to upgrade your admission to a Museum Membership please call 13 11 02.*

By phone

Please call 13 11 02 

In person

At any Museums Victoria museum: 

Melbourne Museum


Immigration Museum 


Download and complete an Application Form (PDF, 61 Kb)

Replacement membership cards

Lost your card? We can arrange a replacement. A current membership card and photographic ID must be presented in order to access our museums and other venues. Replacement cards cost $5.00 each and can be ordered over the phone by calling 13 11 02, or at the ticket desk of one of our museums next time you visit.

Museum membership applications are subject to Museum Members terms and conditions.


*Upgrade cannot be processed online. Upgrade must be processed within seven days of your visit and must be done in person at any of our museums or over the phone by calling 13 11 02 (10am-4pm Monday to Sunday excluding Christmas Day and Good Friday). Proof of purchase required. Valid only for Museums Victoria entry tickets being upgraded to a Museums Victoria membership (excludes touring exhibitions, IMAX Melbourne, Royal Exhibition Building events, Melbourne Planetarium & Lightning Room).